Kodak EasyShare W1020 10-Inch Wireless Digital Frame
December 15th, 2009 | 
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- 10-inch high quality LCD with 16:9 aspect ratio; KODAK Color Science gives your pictures crisp details and vibrant colors
- Wireless access to pictures on your home computer and leading photo sharing sites featuring Kodak Gallery and Flickr with built-in Wi-Fi capability
- Play your videos or listen to your favorite MP3’s with the frame’s built-in speakers.
- Store up to 4000 of your favorite pictures directly on your frame’s 512 MB of internal memory
- 2 SD card slots are available to allow you to have extra memory to view more pictures
Product DescriptionPRODUCT FEATURES:10 in. (25. 4 cm) high-quality displayWi-Fi enabledKodak’s Quick Touch BorderAccess the latest news, weather, sports, and moreAutomatically send and receive pictures from Kodak Gallery members right on your frame with the Picture Mail feature – simply touch along the bottom and right hand side of the border of the frame to navigate menus. View news, weather, and sports updates to stay informed throughout the day, plus humor, horoscope, sports, traffic. . . More >>
Posted in Digital Frames | 
Tags: 10Inch, Aspect Ratio, Card Slots, Color Science, Crisp Details, Digital, Digital Frame, EasyShare, Flickr, Frame, Gallery Members, Home Computer, Internal Memory, Kodak, Kodak Color, Kodak Easyshare, Kodak Gallery, Mail, News Weather Sports, Photo Sharing Sites, Sd Card, Sports Updates, Vibrant Colors, View News, W1020, Wireless, Wireless Access
I’ve been looking forward to getting a wireless photo frame so that I could stream photos from my computer (in another room) without having to mess with USB cables and memory cards. I was happy to pay extra for such a feature.
However, after battling to get this wireless photo frame connected to my computer I engaged Kodak support. They informed me that:
“Actually, for applications like our digital frame, the firewall must be disabled for it to work properly. ”
After explaining how this opens my computer up to considerable risk the response was:
“I understand. Disabling your firewall would be my best suggestion for this. I’m sorry for the inconvinience. ”
This is totally unacceptable. With such a high risk of virus infection, worm attacks, and identity theft these days, disabling the firewall to stream photos to a photo frame is a ridiculous ask. I hope that Kodak get their act together and fix this issue quickly as right now I have an expensive piece of junk.
This product is not ready for primetime, and the outsourced support that Kodak has hired is completely un-knowledgeable in the product. After an hour on support help desk, and telling 3 different support people the same information, they told me they didn’t understand the problem. ID# 13090 was her name, and she doesn’t know what flickr is, and that it even works with their product. Basically I bought this frame to stream flickr photos to the unit; however, after trying different methods, it will do the following. . . not randomize the streaming photos, so you always see them in the same order. If you use the RSS flickr feed, it will only stream 15-20 of the RSS tagged photos, even though I tagged over 500, again in the same order, not shuffled. The software is wonky at best, and the touch screen is less than responsive. I have been waiting for a product to give to grandma so she doesn’t have to touch it, and will get photos; however, i will need to keep waiting. By the way this unit also fell of the wifi secured network more the once, and needed to be reconfigured, despite an excellent signal. I will NEVER buy a kodak product again, they should have stuck to film cameras.
The manual states that a WPA key is 8-63 characters long, really not 64. . . 63. Well it seems the software engineers don’t want you to use a secure key. Sorry for the block of chat but pay attention to where he says I’m the only one that uses 64 bit key.
Keith Johnson (1:51:53 PM): I recently purchased a W1020 digital frame & one of the main feature wireless connection to my secure network was the main reason I bought the Kodak over your competitors. I try twice to set up my 64 character wpa password & it won’t take the last character. I then look in the manual & see that somebody thinks that wpa is 1-63 characters long, it isn’t. WPA password can be 64 characters long. One guess on how long my password is? I have 4 other wireless devices that have no problem with my security & I’m sure not gonna change it because somebody thinks that 8 whole bytes of password is too long. How will you rectify my situation?(1:51:53 PM)
[An agent will be with you shortly. ](1:53:08 PM)
[You are now chatting with Benjamin G . ]Benjamin G (1:53:13 PM): Welcome to Kodak, my name is Benjamin. Please wait while I review your question so that I could assist you properly.
Benjamin G (1:58:04 PM): In order to address your issue properly, I will transfer you to our Digital Frame Support.
Keith Johnson (1:59:46 PM): took 5 minutes to figure out I had a digital frame. . . this is gonna be fun(2:00:46 PM)[You have been transferred to queue: DCD Theatre HD Chat]
(2:00:50 PM)[You are now chatting with Clark D. . ]Clark D. (2:01:27 PM): Welcome to Kodak, my name is Clark. Please wait while I review your question.
Clark D. (2:03:12 PM): I understand, do you have the frame with you?
Keith Johnson (2:03:29 PM): Yes
Clark D. (2:04:21 PM): Can you please provide me the serial number of the frame?
Keith Johnson (2:05:43 PM): xxxxxxxx
Clark D. (2:05:50 PM): Thank you.
Clark D. (2:06:38 PM): When you connect your other devices on the wireless network, do you use the same 64 bit password?
Keith Johnson (2:06:48 PM): yes
Clark D. (2:07:51 PM): Ok. Keith Johnson (2:09:53 PM): I have inputted it twice double checking to make sure I didn’t put any extra characters but it seems that the manual is right. It only allows 63 characters. . I also upgraded to the latest firmware but it was for flickr evidentlly.
Clark D. (2:11:08 PM): As I checked, it can only accomodate 63 characters.
Clark D. (2:11:21 PM): That goes to all of our frames.
Keith Johnson (2:11:40 PM): YES but WPA is 64 characters long
Clark D. (2:11:56 PM): I understand. Keith Johnson (2:12:30 PM): I know most kodak customers might be less than tech savvy but if Kodak states WPA security it should at least I don’t know do as advertised.
Clark D. (2:12:35 PM): But it is not required for the WPA security key to always be 64 characters long.
Keith Johnson (2:13:40 PM): Then it should state that it supports SOME WPA security. it currently does not support wpa as advertised
Clark D. (2:13:44 PM): It supports WEP and WPA.
Keith Johnson (2:14:19 PM): Can we escalate this to get a fix. . . this is a BIG oversite by the software engineersClark D. (2:14:20 PM): It still supports WPA security.
Clark D. (2:14:57 PM): It is just the characters of your security key that is not being accommodated.
Clark D. (2:15:05 PM): Right now, I’m doing that.
Clark D. (2:15:39 PM): By the way, please take note of this case id # xxxxxx.
Keith Johnson (2:16:12 PM): ok
Clark D. (2:17:35 PM): But for the meantime, it will be best to use a security code that has less characters.
Clark D. (2:18:36 PM): Actually, this is the first instance that we had encountered someone utilizing the 64 bit security key for WPA.
I was unable to utilize the digital frame due to the lack of a useable manual instructions.
Frustrating at best.
This could be a nice frame– picture quality & the screen size is wonderful. Colors are a bit too bright, but overall I have no complaints of the pictures I was able to view, however I’m sending it back because of its inability to work with my network. The frame itself connects to the internet, though I haven’t been able to figure out how to get it to show anything on flickr other than intrestingness of the day, nor have I figured out how to display any RSS feed– I was able to email one of the pics from my inserted CF card to my Kodak gallery, but when I tried to connect to my kodak gallery, it failed. The frame cannot be seen my any of my computers or vice versa. Did some googling on the subject & it appears that others with a Netgear router have no luck as well even after trying all of the security settings available. I’ll be returning this product.
But, if you want a nice frame to simply display memory cards, this is a great pick!